(Reuters) - The settlement stems from consumer complaints that AOL made
it difficult to close down accounts -- for example, providing
telephone service representatives with incentives for retaining
customers who called to cancel the service.
Under the agreement, AOL will change its policy and make
refunds to some customers. The settlement also covers other
complaints about AOL billing practices.
Read more at Reuters.com Government Filings News
it difficult to close down accounts -- for example, providing
telephone service representatives with incentives for retaining
customers who called to cancel the service.
Under the agreement, AOL will change its policy and make
refunds to some customers. The settlement also covers other
complaints about AOL billing practices.
Read more at Reuters.com Government Filings News
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