(Reuters) - "These customers were calling to a degree that we felt was excessive," said Sprint spokeswoman Roni Singleton, adding the company needed to cull its customer base to improve services.
"In some cases they were calling customer care hundreds of times a month for a period of six to 12 months on the same issues even after we felt those issues had been resolved," she said.
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"In some cases they were calling customer care hundreds of times a month for a period of six to 12 months on the same issues even after we felt those issues had been resolved," she said.
Read more at Reuters.com Business News
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